About Smartcom

Smartcom delivers sustained business value through smart and tailored application of world-class technology. With a team of 90 and 31 years of history, we provide solutions and professional services - from design to support - in transmission networks, IP networking and service applications for communications service providers and large enterprises in the EMEA region.

Provider Service Core

New technologies and standards such as 5G are transforming the service core of the telecom operators. Smartcom’s Provider Service Core team is unique and has a long record of successful projects in mobile core and telecom services. We offer various solutions to telecom operators in Bulgaria, Asia and Europe.

State-of-the-art technology, the latest innovations, and talented professionals in various areas help us deliver the best-in-class products, services, and customer experience.

You’ll know Smartcom is the right place for you if you are driven by:

  • Opportunities to learn and build your career
  • Meaningful work in a stable and fast-paced company;
  • Diversity of people, projects, and platforms
  • A supportive, fun, and inspiring place to work.

Are you a person who is willing to work on multinational projects, deploy and support customer services according to the high Smartcom Bulgaria AD standards?

Location: Sofia, Bulgaria

Main Technical Qualification Requirements

  • Good knowledge of 2G/3G/4G/IMS network system interfaces and protocols
  • Good knowledge of SIP protocol, services and call flows
  • Good knowledge in IMS architecture and elements: HSS, P/S/I-CSCF, SBCs
  • Solid knowledge and understanding of Ethernet and TCP/IP networks and protocols: TCP/UDP/IP
  • Have a good knowledge of Linux OS
  • Knowledge or previous experience in working with virtualization platforms: VMWare, KVM

Organizational Skills

  • Able to work in a collaborative team-oriented environment
  • Excellent communication skills: English - verbal and written 
  • Telecommunications, IT, or other similar specialty;
  • Communicate clearly and effectively with peers, customers and management
  • Good in documentation, reporting and knowledge sharing
  • Strong analytical and problem solving skills
  • Self-development and self-motivation abilities 

Role Resposibilities

  • Configuration and installation of communication equipment and specialized software for carrier and enterprise solutions
  • Preparing technical documentation (solution description, high and low level design, acceptance protocols);
  • Technical maintenance and support of core voice and data solutions implemented by Smartcom
  • Design, deploy, configure and test customer solutions end-to-end
  • Troubleshoot and document technical issues
  • Support lab infrastructure including upgrades, patching and issues reproduction
  • Provide subject matter expertise as required
  • Communicate on a project basis with solution partners and vendors
  • Document and communicate in detail all interactions with the customer 
  • Customer consulting and communication with partners for troubleshooting and tracking of technical issues
  • Collaboration and brainstorming with the team members on various deployment approaches, issues and challenges
  • Performing network SW and HW updates/upgrades;
  • Planning network migrations

Value Added

  • Experience in any container management platform 
  • Hands-on experience related to installing, configuration and maintenance of voice and data systems: SBCs, gateways, specialized software, monitoring systems, 
  • Ability to understand and analyze Wireshark traces for identifying SIP (and others) internetworking problems
  • Experience with any voice and/or data systems - Diameter knowledge is a plus 
  • Bachelor degree in telecommunications or computer science
  • Experience in Linux OS system administration
  • Database (MySQL, Oracle or other) administration knowledge 
  • Understanding of and hands-on experience with network routing & switching
  • Any experience in cloud and container technologies: Docker, K8s is a plus
  • CCNA or other similar certificate(s) is a plus
  • Driving license is a plus

We Offer

  • Work in a highly qualified team of professionals
  • Opportunities to learn and build knowledge and experience
  • Professional growth within the company
  • Professional trainings
  • Excellent working conditions
  • Dynamic job in a supportive team atmosphere and inspiring environment

Are you interested in this position? Send your credentials to jobs@smartcom.bg.