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Smartcom xCPE

A customizable home gateway for telecom operators that manages the Quality of Experience of the end consumer, including Wi-Fi.

Service providers are facing persistent challenges in consumer homes

60% of customer support calls are due to Wi-Fi

25% growth in broadband speeds every year

50% permanent increase in hybrid workplaces

Better customer experience = lower support costs

Family control

  • Parental controls
  • Easy enabling and disabling of guest privileges
  • Instant network status and visualization

Home network security

  • Enable secure work-from-home
  • Protect your home network from risky IoT devices
  • Suspicious activity notifications


Remote management via TR-069

  • Secure, centralized management
  • Full standards compliance
  • Compatible with all ACS

Fully customizable

Firmware

Example customizations

  • At boot time xCPE adapts automatically to diverse access network configurations, e.g. tagged vs untagged IP network segment

Benefit for the operator

  • CPE device inventory is unified and simplified which lowers deployment costs and the risk of error. Enables faster deployments.
  • Auto-fix of Wi-Fi issues according to operator policies
  • Proactive resolution of connectivity problems minimizes customer support calls
  • Capturing of Wi-Fi event stream (e.g. connection and disconnection, band changes, time to connect, etc.)
  • Granular view of client device Wi-Fi interaction with the CPE for better root cause analysis and problem resolution
  • Detailed data about connected Wi-Fi clients
  • Additional insights for managing customer experience

Hardware


Embed custom features to differentiate from your competitors

What do you need?

What are your ideas?

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xCPE DATASHEET

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Whole home coverage and Wi-Fi 6

Superior performance with Wi-Fi 6

AX 1800 + 1 GB LAN

Superior speed

EXTENDER MODE

Two and three floor coverage

OFDMA

Better network capacity

Beamforming

Increased range

MU-MIMO

Better network capacity

TARGET WAKE TIME

Higher power efficiencies

1024-QAM

Increased peak throughput

BSS COLORING

Better performance in dense environments

Quality of Experience (QoE) analytics


MONITOR, ANALYZE and MANAGE the home network

  • Background collection of lightweight metrics
  • On-demand tests to diagnose support incidents
  • Real-time and historical data
  • Detailed Wi-Fi survey and metrics
  • Tests can accommodate specific operator policies and SLAs
  • Slice and dice: by geolocation, compare time periods, etc.
  • Analyze and take action
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...many additional analytical views and tools are available

Vision for the future

5G is driving SD-based technologies in the operator core and RAN

Smartcom believes that HW-SW disaggregation is the future of fixed access infrastructure

For more information and customer references

contact us